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ugiftcert:troubleshooting:missing-tables

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Problem:

Following installation, we receive an error that ugiftcert_history or ugiftcert_cert or ugiftcert_pdf doesn't exist.

Reason:

These symptoms are most often due to Magento cache being enabled during upload process. Unfortunately this results in setup scripts not being run.

Solution:

To fix this setup scripts must be triggered. This can be done only by reinitialising install process with cache DISABLED.

1. Disable any Magento cache.

2. Login to your database;

3. Execute:

    DELETE from `core_resources` WHERE code='ugiftcert_setup';

4. Enable cache.

This operation should result in setup scripts being ran.

ugiftcert/troubleshooting/missing-tables.txt · by jamby77